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About us

Location: United KingdomMember since: 09 Jul, 2018Seller: petmonkey

Business details

Business name: PetMonkeyFirst name: PetMonkeySurname: WarehouseAddress: 1 Old Park Farm, IP13 0LZ Woodbridge, United KingdomPhone number: 00000000000Email: info@petmonkey.co.uk

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.2
Communication
4.4

Seller Feedback (3,860)

  • o***2 (1279)- Feedback left by buyer.
    Past year
    Verified purchase
    As described, well packaged and fast delivery. Great seller, Many thanks !
  • h***w (620)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Bike exactly as described - good communication - thank you!
  • x***2 (8)- Feedback left by buyer.
    Past month
    Verified purchase
    Exceptional help in shipping the bike – thank you PetMonkey! – recommend this seller to any buyers!
  • h***a (484)- Feedback left by buyer.
    Past year
    Verified purchase
    *********Avoid, Avoid, Avoid ******** Brought and item with next day delivery stated. Item did not arrive the next day. Tracking number provided not valid. 3 days later I contacted the seller who said it’s the couriers fault. Then stopped replying to my messages. I asked for a refund 4 times no reply and the item I brought went back up for sale at a cheeper price. (How cheeky) Thankfully ebay stepped in and provided a full refund. DO NOT ORDER FROM THIS SELLER/COMPANY!!!!!!!!!!!!!
  • r***r (2221)- Feedback left by buyer.
    More than a year ago
    Verified purchase
    Purchased item, sent smaller size, returned item expecting to be sent the item I had bought and paid for, only to find they had put the price up by over £10.00 and would not let me have what I had ordered. They refunded the smaller incorrect item and refused to communicate with me regarding fulfilling my original order as advertised, which I had bought in good faith! DO NOT RECOMMEND, UNTRUSTWORTHY, UNRELIABLE, NO COMMUNICATION, BUYER BEWARE!
  • e***o (1752)- Feedback left by buyer.
    More than a year ago
    Verified purchase
    Excellent service Item as described the item ordered arrived in good condition and well packaged also excellent with the delivery time 8.30am this morning absolutely unbelievable. I have no doubt that we will deal again soon thanks very much for an excellent service from your courier.