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Desert Dress Store

Desert Dress Store

55K items sold
1.2K followers
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About us

We at Desert Dress aim to provide you with the best products and prices with an unparalleled customer service.

raditional Desert Values

DesertDress's aim is not only to meet the standards of "mainstream" businesses, but we embed traditional Desert Values.

At Desert Dress we are passionate about dressing the UK and all people worldwide in Authentic Arabic Dress.

Our success is based upon our commitment to our traditional Desert Values.

We have a strong desire to provide excellent customer service and speedy delivery.

Our vision is long sited. We build our brand reputation through word of mouth and repeat sales.

Desert Dress LTD
Unit 21
Wentloog Buildings
Wentloog Road
Cardiff
CF3 1TH
Company Number: 11621679
VAT NUMBER: GB309804988
Location: United KingdomMember since: 05 Mar, 2007Seller: desertdressstore

Business details

Business name: Desert Dress LimitedFirst name: BartSurname: KhanAddress: Desert Dress Ltd, Unit 21, Wentloog Road, Cardiff, Rumney, Cardiff, United Kingdom CF3 1THPhone number: 02921252646Email: adoptislam@gmail.comVAT number: GB 309804988CRN: 11621679

Feedback ratings

Last 12 months

Positive440- positive Feedback in last 12 months
Neutral24- neutral Feedback in last 12 months
Negative59- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.5
Reasonable postage cost
4.7
Delivery time
4.8
Communication
4.9

Seller Feedback (13,966)

  • l***s (4546)- Feedback left by buyer.
    Past year
    Verified purchase
    Great seller, I had an issue with the item delivered and contacted the seller , the response was good - a reply in under 24 hours, an assurance of correcting the mistake and replacement goods arrived within 3 days so I have to give the seller 5 * for their actions. The leather socks are good quality and well made so very happy with purchase.
  • 7***m (2)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Ordered white colour and received brown even though white was in stock when I placed order, Seller could have messaged me first and asked me that which colour I want if white wasn’t available. Poor customer service and poor business management, very disappointed
    Reply from: desertdressstore- Feedback replied to by seller desertdressstore.- Feedback replied to by seller desertdressstore.
    Dear Customer, Thank you for sharing your feedback with us. We truly appreciate the time you’ve taken to provide your insights. Your feedback is essential in helping us identify areas for improvement, and we are already looking into the concerns you've raised. We value your support and are committed to offering you a better, more exceptional experience moving forward. We look forward to serving you again soon. Best regards,
  • o***s (253)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller is completely a hustler. He send me wrong item. Tried to contact him but no reply. I had to print level and buy envelope... not happy.
    Reply from: desertdressstore- Feedback replied to by seller desertdressstore.- Feedback replied to by seller desertdressstore.
    Dear Customer, Thank you for sharing your feedback with us. We truly appreciate the time you’ve taken to provide your insights. Your feedback is essential in helping us identify areas for improvement, and we are already looking into the concerns you've raised. We value your support and are committed to offering you a better, more exceptional experience moving forward. We look forward to serving you again soon. Best regards,
  • f***n (331)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Genuinely terrible seller. Ordered the WHITE igal, seller sent gold. He didn't want to take it back and tried to get me to accept 10% discount. I sent it back and again, ordered the white igal. He sent ANOTHER gold! So fed up. I think he doesn't have the stock he says he has, and just banks on people taking the 10% discount and keeping the wrong item. Will never order again.
    Reply from: desertdressstore- Feedback replied to by seller desertdressstore.- Feedback replied to by seller desertdressstore.
    Dear Customer, Thank you for taking the time to share your feedback with us. We sincerely appreciate your input. Your feedback is invaluable in helping us understand where we can improve. We are already investigating the matters you highlighted. We value your patronage and hope to have the opportunity to provide you with an improved and exceptional experience in the future.
  • s***l (13448)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Goods arrived as described, well packaged, dispatched quickly, great service, many thanks.
    Reply from: desertdressstore- Feedback replied to by seller desertdressstore.- Feedback replied to by seller desertdressstore.
    Another happy customer, Alhamdulliah we have served more than 2 MILLION happy customers over 25 years..We excel in Customer Service at Desert Dress.
  • r***7 (242)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This seller advertised one thing and sends you something totally different, this is his response.."Hi, this listing is for random colour. If you like to have the back & white colour, you can purchase it on this link: PURE SCAM BY LISTING ONE ITEM AND SENDING YOU A RANDOM ITEM
    Reply from: desertdressstore- Feedback replied to by seller desertdressstore.- Feedback replied to by seller desertdressstore.
    Dear Customer, Thank you for sharing your feedback with us. We truly appreciate the time you’ve taken to provide your insights. Your feedback is essential in helping us identify areas for improvement, and we are already looking into the concerns you've raised. We value your support and are committed to offering you a better, more exceptional experience moving forward. We look forward to serving you again soon. Best regards,
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