Seller contacted me straight away to inform me that they couldn't ship in time. Offered alternative or full refund immediately. Very good customer service. Thank you for your honesty.
g***c (569)- Feedback left by buyer.
Past 6 months
Verified purchase
My experience with this seller was sheer excellence. The items were very well packed - that is secure enough, but not so bound up you couldn't open them which I find very annoying. I am delighted with my purchase and all was excellent.
n***a (212)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was well packaged and arrived very quickly. Great seller.
3***2 (2007)- Feedback left by buyer.
Past 6 months
Verified purchase
Good item well boxed. Good communications. Good seller.
e***y (1012)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast dispatch and delivery, amazing value, a totally A+++++ seller
r***t (6159)- Feedback left by buyer.
Past year
Verified purchase
Absolute nightmare!! Listing's description was incorrect and still is despite this major cock up! Wrong size was delivered. Order was in someone else's name. Took 6 attempts to arrange collection. Then driver kept coming to collect after it was actually collected. Item had to be repackaged which was very difficult because of size and weight. Seller was very unhelpful and had to keep ringing to sort the problem out. Took a couple of weeks to get refund
Reply from: marbr_972- Feedback replied to by seller marbr_972.- Feedback replied to by seller marbr_972.
Buyer attempted to return the parcel to the supplier rather than to the return address provided on Ebay resulting in more hassle and a delay to the refund process.