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Rissa Rose Cookie Cutter Store

Rissa Rose Cookie Cutter Store

6.6K items sold
319 followers
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About us

Based in Adelaide Australia. Focus on baking decorating tools - cookie-cutter, Fondant embosser, and cake topper.
Location: AustraliaMember since: 12 Sep, 2008Seller: rissaroseau

Feedback ratings

Last 12 months

Positive136- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative1- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
4.8
Delivery time
5.0
Communication
5.0

Seller Feedback (949)

v***n (891)- Feedback left by buyer.
Past 6 months
Verified purchase
The cutter is useless for its intended job. Originally I was happy with the customer service but after receiving the and it being useless, I did reach out to the seller and their response was not helpful, no refund and made excuses for the reasons that it is like it is a cutter is supposed to cut. This clearly does not. The description states that it has a sharp edge. This has no sharp edge and at $60 plus extra for express shipping the price is exorbitant. Do not recommend.
Reply from: rissaroseau- Feedback replied to by seller rissaroseau.- Feedback replied to by seller rissaroseau.
Thanks for the feedback and the photo. Our cutter is meant for fondant, not thick dough. If we knew this beforehand, we would suggest our product isn't the best fit for you. We made your order a priority, even working late into the night to fulfill it. Improved communication, beyond urgent requests for next-day delivery or immediate refunds, would greatly benefit both of us.
u***i (2531)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent quality, fast post, well packaged, AMAZING price, outstanding customer service, highly recommended seller 👌 Thank you so much 🙂 I look forward to buying from you again in the near future 🙏
u***i (2531)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent quality, fast post, well packaged, AMAZING price, outstanding customer service, highly recommended seller 👌 Thank you so much 🙂 I look forward to buying from you again in the near future 🙏
o***e (7793)- Feedback left by buyer.
Past 6 months
Verified purchase
item received exactly as described and well packed, very good seller
t***t (198)- Feedback left by buyer.
Past 6 months
Verified purchase
As described, great communication with seller, will use again
x***v (35)- Feedback left by buyer.
Past 6 months
Verified purchase
Fantastic company to deal with. Product was ordered on a Wednesday and was delivered to the country on Monday. I couldn’t have been happier. Thank you 🤩
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