Scope

Seller Feedback (111,485)

• x***3 (8)- Feedback left by buyer.

  Past month

  Verified purchase

  SCOPE The sellers items great value for money description is perfect had small problem Rachel was fast polite and went beyond good customer support, and rectified all issues, going out of any after sales warranty,, I would confidently buy from this seller again and fully recommend them if your considering purchasing or bidding on a item, in the knowledge if there was a after sales issue it would be sorted very quickly,with Rachel's professional communication, packaged great cheap Posting thanks

  Reply from: scope_charity_shop- Feedback replied to by seller scope_charity_shop.- Feedback replied to by seller scope_charity_shop.

  Thank you so much for your kind words and recommendation! We’re really glad we could help and go the extra mile to resolve the issue. Your support means a lot — thanks again for choosing Scope!
• u***s (40)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Postage as always prompt, packaging was spot on, item was not the one that was described in auction however was the smaller version of the same item mix up on item when posting, excellent value for money. Seller was very fast to respond to question regarding mix up in item, offered full refund or to keep item with discount, partial refund was given very promptly, highly recommended will use again
• _***3 (707)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived quickly and had been well packaged although the outer box was slightly damaged. Despite the listing stating it had been "checked", it was broken and unusable. Excellent contact from seller who agreed a refund within minutes of my email. Superb service.
• z***e (2185)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The seller has gone beyond good customer support, and rectified all issues,,,, going out of any after sales warranty,, I would confidently buy from this seller again and fully recommend them if your considering purchasing or bidding on a item, in the knowledge if there was a after sales issue it would be rectified very quickly,,, with professional seller communication , there items are very well described and a great blanket Postage charge no matter what the size of item,,, THANK YOU SCOPE

  Reply from: scope_charity_shop- Feedback replied to by seller scope_charity_shop.- Feedback replied to by seller scope_charity_shop.

  I'm very sorry to hear about your experience and the distress it caused. We take safety concerns seriously and will issue a full refund immediately. There's no need for you to return the fryer. We have contacted you via the message platform not the return section. Thank you.

  
• a***c (274)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent in all respects, would not hesitate to buy from this seller again. Communication dispatch, description and price all as hoped for. Only difficulty was with Evri, (as usual), the parcel remained in their local warehouse for 48 hrs before going out for delivery by an efficient, friendly and careful local van driver.
• s***s (90)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Although arrived 2 days late, packaged very well, however advert stated brand new condition but it showed signs of usage. Scope was brilliant with their responses, they provided a part refund which was brilliant as it’s a charity and all money goes to their cause for helping disability people, which is amazing. An amazing company, good product. Grateful for the communication that is prompt, and the item is still good, although thought it’s 10/10 yet happy with it being 7/10! Thanks team