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Scope

Scope

270K items sold
34K followers
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This Shop is operated by Scope, one of eBay’s trusted nonprofit partners
Scope
We are Scope. We won’t stop until we achieve a society where all disabled people enjoy equality and fairness.
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Learn more about eBay for Charity

  • About us

    We are Scope. We won’t stop until we achieve a society where all disabled people enjoy equality and fairness.

    We are determined to change the future. Together, as a collective movement of:

    - disabled people
    - campaigners
    - donors
    - volunteers
    - communities and businesses

    We work every day to challenge attitudes and end disability inequality.

    An Equal Future is possible.
    Location: United KingdomMember since: 22 Apr, 2014Seller: scope_charity_shop
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About us

We are Scope. We won’t stop until we achieve a society where all disabled people enjoy equality and fairness.

We are determined to change the future. Together, as a collective movement of:

- disabled people
- campaigners
- donors
- volunteers
- communities and businesses

We work every day to challenge attitudes and end disability inequality.

An Equal Future is possible.
Location: United KingdomMember since: 22 Apr, 2014Seller: scope_charity_shop

Business details

Business name: ScopeFirst name: ScopeSurname: CharityAddress: SECOND FLOOR, HERE EAST, PRESS CENTRE, 14 East Bay Lane, London, London, United Kingdom E15 2GWPhone number: 07854885945Email: ebay.shop@scope.org.ukVAT number: GB 805156939

Feedback ratings

Last 12 months

Positive37,501- positive Feedback in last 12 months
Neutral548- neutral Feedback in last 12 months
Negative224- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.8
Delivery time
5.0
Communication
5.0

Seller Feedback (106,139)

  • u***s (40)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Postage as always prompt, packaging was spot on, item was not the one that was described in auction however was the smaller version of the same item mix up on item when posting, excellent value for money. Seller was very fast to respond to question regarding mix up in item, offered full refund or to keep item with discount, partial refund was given very promptly, highly recommended will use again
  • z***e (2176)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The seller has gone beyond good customer support, and rectified all issues,,,, going out of any after sales warranty,, I would confidently buy from this seller again and fully recommend them if your considering purchasing or bidding on a item, in the knowledge if there was a after sales issue it would be rectified very quickly,,, with professional seller communication , there items are very well described and a great blanket Postage charge no matter what the size of item,,, THANK YOU SCOPE
    Reply from: scope_charity_shop- Feedback replied to by seller scope_charity_shop.- Feedback replied to by seller scope_charity_shop.
    I'm very sorry to hear about your experience and the distress it caused. We take safety concerns seriously and will issue a full refund immediately. There's no need for you to return the fryer. We have contacted you via the message platform not the return section. Thank you.
  • _***3 (707)- Feedback left by buyer.
    Past month
    Verified purchase
    Item arrived quickly and had been well packaged although the outer box was slightly damaged. Despite the listing stating it had been "checked", it was broken and unusable. Excellent contact from seller who agreed a refund within minutes of my email. Superb service.
  • s***s (88)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Although arrived 2 days late, packaged very well, however advert stated brand new condition but it showed signs of usage. Scope was brilliant with their responses, they provided a part refund which was brilliant as it’s a charity and all money goes to their cause for helping disability people, which is amazing. An amazing company, good product. Grateful for the communication that is prompt, and the item is still good, although thought it’s 10/10 yet happy with it being 7/10! Thanks team
  • 6***m (164)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Amazing value, extra wide and extra long, camping bed. The bed is as described. Great communication from seller. Extremely fast delivery service. Arrived in its original packaging, securely packed. Only negative was the delivery company dropping it over my garden gate onto a concrete floor because they couldn't be bothered to knock on the front door to hand it to me. Happy to purchase from scope. Returning customer. Highly recommend the charity.
  • e***t (512)- Feedback left by buyer.
    Past month
    Verified purchase
    Easy transaction, good price, fast dispatch (as always). Sadly the item I bid on (grey stone mat) was not what I received (cream stone mat), though I'm keeping it. Contacted Scope to make aware, they replied within about 10 mins. Their communications are second to none. Brilliant charity to deal with, I'm a regular buyer.
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!376/1000