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Serenity Sleep

Serenity Sleep

270 items sold
60 followers
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About us

Location: United KingdomMember since: 01 Dec, 2022Seller: ssleep7

Business details

Business name: Serenity SleepAddress: unit 6, Staincliffe Mill Yard, Halifax Road, WF13 4AR Dewsbury, United Kingdom

Feedback ratings

Last 12 months

Positive28- positive Feedback in last 12 months
Neutral2- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.3
Communication
4.4

Seller Feedback (49)

r***b (248)- Feedback left by buyer.
Past 6 months
Verified purchase
Customer service excellent. Just I feel I have ordered like my own choice. Communication on the spot. I spoke to with khan he’s very helpful and polite. Arrive less than a week.
o***4 (23)- Feedback left by buyer.
Past year
Verified purchase
I do not recommend, terrible contact with the seller, the item does not arrive on time or is given to other people by mistake, the bed is not worth the price, I sent a photo to the seller about the defective bed and I still have not received a response, I am very disappointed the manual also doesn't explain much, I still don’t have the answer for the last message
t***w (740)- Feedback left by buyer.
Past year
Verified purchase
Fab bed. Seller very communicative and helpful with answering questions. Little delay on delivery seller stated due to a van breakdown but not as long as the estimate. Easy to assemble. Doesn’t look overpowering like some wing back beds. Simple clean design. Appears to be good quality for the price. Gas lift comes fitted so watch out for it popping up. Over all excellent purchase and seller.
e***o (2118)- Feedback left by buyer.
Past 6 months
Verified purchase
Bed is amazing mattress is so comfortable. It was delivered in time frame very helpful and nice delivery man. Would highly recommend this seller
1***o (125)- Feedback left by buyer.
Past month
Verified purchase
Communication leaves a lot to be desired , I think the product looks good to purchase but the after sales is useless .I have tried to approach in the correct manner but to no avail , my bed was delivered eventually and I paid two men to try put together but the parts did not line up hence I had to contact the seller he just gave me a phone number to call but no luck there either so will not be giving positive feedback as it cost to try to put together but not as it should have been
a***b (308)- Feedback left by buyer.
Past month
Verified purchase
Beautiful bed, exactly like the picture. Arrives dismantled but very easy to put together (I had a king size and did it alone). Delivery could have given more notice- I had less than 24hrs.
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