The kettle was described as New, which, although the box looked as though it had sustained substantial ‘wear and tear’ the kettle inside looked good - that was until I realised one of the filters was missing.
I contacted the seller, who offered a partial refund of £5 so I could purchase a filter.
I didn’t want the hassle of returning the item so I am now in the process of finding the appropriate filter.
Unfortunately my overall experience has not been a positive one.
n***t (115)- Feedback left by buyer.
Past 6 months
Verified purchase
Good seller, came excellently packaged and arrived promptly. Highly recommended, thanks a lot. Good service all round. Pleased.
r***f (140)- Feedback left by buyer.
Past month
Verified purchase
Arrived safe and sound on time. Driver friendly and efficient. 4 hours after opening the box had a finished loaf ready. Very happy with the product
c***n (1005)- Feedback left by buyer.
Past year
Verified purchase
Love this toaster, excellent product for the price, there was a very small problem with my despatch but as soon as I contacted the seller they put my mind at rest and I received it a couple of days later, great communication, will definitely buy from them again, excellent.
a***- (1)- Feedback left by buyer.
Past 6 months
Verified purchase
Although the box was little bit broken but inside packing and the toaster was fine. It arrived in a given time.
Condition was very good.
o***s (1027)- Feedback left by buyer.
Past year
Verified purchase
Great seller, good communication, well packaged, quality product, thanks