smartop shop

Seller Feedback (36,691)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fast delivery. Ordered on the 7th received on 10th. Item arrived as described. It is quite beautiful. Love it. Thanks much.

  
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  First pair never arrived but seller was very helpful and sent another pair which arrived as expected. Would buy from again.
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  Item completely not as described, arrived and they are a full brass colour, not gold at all so completely unwearable. Contacted seller, they tried to say it was because I’m allergic to the item, which I’m not as I haven’t even worn them as they are unwearable. Now they are ignoring my messages despite me sending several and will not offer a refund despite them starting refunds are available. Complete con of a seller!

  Reply from: smartoptop- Feedback replied to by seller smartoptop.- Feedback replied to by seller smartoptop.

  hi you only sent 2 message , The colour is warm colour which is not yellow gold . (pls see the listing ) I cannot refund without return back item for full refund under ebay return policy. we are establish from 2004 years selling this jewellery without any problems . Please note this is gold filled under copper metal . It was not solid gold. please purchase solid gold jewellery to aviod the same problem in the future
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  Super speedy delivery and carefully packaged and just as described
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I have received a lovely white gold Plated Earring. The price was reasonable and it was brand new. The quality is good!! Thank you, the Seller 💕 💕☆☆✨️✨️
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  Again second pair bought pearl stones first xx fast delivery, packaged lovely in a pink box , stunning earring , excellent quality very happy thank you