We are a small family run business trading online and own site. We believe in stocking high quality products for the customers from all over the world and focus on arts and crafts for adults and kids. With this aim in mind, we buy quality items from high quality suppliers based here in the United Kingdom. We ensure provide high quality customer service to our customers.
In addition to selling branded items we also have our own private label brand Acuma Crafts and sell the water colour pads manufactured right here in the United Kingdom. Check out Acuma Crafts and you will be delighted with the quality. Be British and buy British!
Location: United KingdomMember since: 12 Jun, 2017Seller: smarttrading_online
Business details
Business name: Smartazon LtdAddress: 250 Coleshill Road, Birmingham, West Midlands, United Kingdom B36 8BGPhone number: +44 7500046786Email: mbaig@smartazon.comVAT number: GB 222017464CRN: 09689739Additional information: Further business details at our website: website: www.smartazon.com
The Sylvanian Families Baby Bear arrived on time, was well packaged and was exactly as seen in the photographs. The quality and value was brand new and in excellent condition. I highly recommend this seller.
o***n (686)- Feedback left by buyer.
Past month
Verified purchase
Received quickly, well pack and as described, thank you. Recommended E Bayer.
2***g (1615)- Feedback left by buyer.
Past month
Verified purchase
: Poor customer service from seller took ages to respond to raised issue item finally turned up had to pad £1.50 for incorrect postage it was free postage? Let’s see how long it takes to recover the extra £1.50 in had to pay! Well that better refund received, I’m not changing my review as I fell this is an actual review of the issue yes it’s sorted by it shouldn’t have happened in the first place my review stands even being requested to remove the review!!
Reply from: smarttrading_online- Feedback replied to by seller smarttrading_online.- Feedback replied to by seller smarttrading_online.
Communication with the customer was within the timeframes eBay has set out. It wasn't late. Maybe the customer needs to educate themselves about eBay timelines properly when raising the request. Item was delivered late by RM due to some issue with postage and was delivered. Excess postage charged was promptly refunded to the customer. We did all we could within the guidelines & the time permitted by eBay. Wasn't late. Customer sadly still remains unhappy :(
l***e (22)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived on time and was exactly as described. Very well packaged.
9***1 (178)- Feedback left by buyer.
Past month
Verified purchase
Packed well, item as described, recommended seller!
0***h (332)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent. Exactly as described, very fast delivery and very well packaged. Perfect. Thank you.