31K items sold
1.4K followers
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About us

Location: United KingdomMember since: 04 Nov, 2016Seller: sugartfactory

Business details

Business name: Sugartfactory ltdFirst name: jelenaSurname: narnickaAddress: 59 Luton High Street, Chatham, Kent, United Kingdom ME5 7LPPhone number: +44 7392009896Email: jelena.narnicka@gmail.comVAT number: GB 275505591CRN: 10514655

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
4.8
Delivery time
5.0
Communication
5.0

Seller Feedback (6,393)

  • s***h (523)- Feedback left by buyer.
    Past month
    Verified purchase
    Communication from Anna was exceptional especially after ordering to find what I ordered was actually out of stock. Anna helped me find an alternative (or offered refund) and ensured it arrived in perfect condition the next day. Great quality and value for money, great customer service, won’t hesitate to use this seller again!
  • c***a (43)- Feedback left by buyer.
    Past month
    Verified purchase
    Highly recommend this seller! products are brilliant quality comes with edible glue pack incase needed! Recieved within 24hrs ordering, and before ordering quickly responded to a message I sent. Thank you so much and will be using you in future!
  • d***s (673)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Absolutely stunning flowers! Great price, great service. Super quick postage. Beautifully packaged. Anna was lovely and really helpful. Can’t rate this shop highly enough. Will definitely be buying from again. Genuinely brilliant seller. 💕
  • g***g (41)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Beautiful flowers arrived in good time for my event due to good communication from the seller. The Flowers were so well packaged with bubble wrap, tissue paper and boxed that have arrived in tip top condition.
  • s***e (1368)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Perfect. Just beautiful. Well packaged and delivered as stated. Great communication. Can recommend without hesitation
  • c***w (419)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    as described, great communication with the seller, well packaged and received quickly as ordered in short notice

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