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Swans Shack

Swans Shack

12K items sold
352 followers
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Location: United StatesMember since: 17 Jun, 2012Seller: swansshack

Feedback ratings

Last 12 months

Positive728- positive Feedback in last 12 months
Neutral21- neutral Feedback in last 12 months
Negative12- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
4.8
Delivery time
5.0
Communication
4.9

Seller Feedback (4,056)

d***p (349)- Feedback left by buyer.
Past month
Verified purchase
Item was listed as NOS/NIB, ( New old stock, New in box). Pictures of the item did not match what I received. Item had mice feces on the front and water damage on the box. Shipping box had no holes from mice or water marks. (See attached photos) Return was requested. Seller apologized for the condition and acknowledged it. When I asked for money back instead of a replacement, seller accused me of scamming her, threatened to call police, name calling. I got Ebay involved and received a refund.
Reply from: swansshack- Feedback replied to by seller swansshack.- Feedback replied to by seller swansshack.
I had one case of this product. Every single one I had was mint but yet this one had mouse poop and the box was water damaged. I just do not know how to explain it. Bjuyer did not want a Replacement which is odd. Guess USPS Has a MYSTERY MOUSE. Ebay never had to get involved I just refunded because there was no recourse on my end. Scammers be Scammin
m***1 (186)- Feedback left by buyer.
Past month
Verified purchase
Great to do business with. The first one I received was new in box but would not work. I contacted the seller and lucky for me he had another one and said he would test it first and the send. The replacement works perfectly. This seller was grat to do business with.
i***t (301)- Feedback left by buyer.
Past month
Verified purchase
Good seller. Item as described. Prompt shipping. Good packaging. Thank you! A+++++
k***5 (50)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you so much to the seller for packaging this item for me!! It was very full of extra wrappings and bubble wrap to ensure it’s safe delivery. It looks in new in condition, along with the extra booklet it came with. Highly recommend purchasing from them! Communication was quick and efficient.
e***i (978)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller! Well packed. Quickly shipped. Item as described. Thank you!
i***0 (477)- Feedback left by buyer.
Past 6 months
Verified purchase
I did receive the exact item exactly as described by the seller and it was in Very Good Condition as promised too! I appreciate the the box and packaging for this item I honestly didn’t expect but I appreciate being surprised that you were willing and able to just ship the item with the professional job that I am glad to recommend this seller for delivering the complete experience and not taking any shortcuts to ensure that your Word is your Bond. Thanks Again for delivering on day as promised!
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