Swell UK

Seller Feedback (25,713)

• *****- Feedback left by buyer.

  Past month

  Verified purchase

  ordered the 54L tank as an upgrade for my 10L shrimp/guppy tank. wanted to get it set up by the weekend but it still hadnt been sent out, contacted seller and found out they had ran out of this tank and they asked me to cancel my order for a full refund. i got a full refund. ive bought tanks from this seller before (the 10 litre tank mentioned earlier) that tank arrived well packaged and was very fast delivery. just a little mixup with available stock and i found the same tank for the same price
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great product great price great service have bought this several times now my bugs just love it. The price is great and delivery is quick and they are well packaged have had absolutely no reason to contact the seller as I have always received my purchase on time with no damage so will not be commenting on customer service. Would most definitely recommend them to everyone
• o***e (1592)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Super 5 star seller i use often and can recommend seller and items as said and great prices , next day delivery , as good as it can get , will be using seller again very shortly , well packaged .
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Good value for the cost. 3rd time I've purchased these and will be doing again. Only slight negative is that the couriers they use needs to be careful when delivering as the boxes these were transported in had more holes in them than a tea bag but goods inside were undamaged. Also extremely quick delivery this time, next day actually which was a surprise.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I ordered Huttons Gold Label sealer in a pressurised container & another item was sent. I contacted the seller several times. First they said the wrong item was dispatched and I could exchange or have a refund and when I asked to exchange they tried to tell me it was the same item in new packaging. I sent them a picture and all they said was to return it via Ebay. Bad customer service. I've had poor service off them in the past and wouldn't have used them but I didn't see it was them.
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  Not sure why item was sent by the ridiculous Amazon but the delivery driver decided not to ring the doorbell or knock literally left it beside front porch on top of the plant soil which i had to wipe off from the parcel 😞 and the only way i even knew the item was delivered was because i was keeping a track of it via the tracking process otherwise i would not have known throughout the day it was delivered there. Other than that the seller did dispatch on time and item is as described. Thanks.