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Terrapin Trading Ltd

Terrapin Trading Ltd

37K items sold
1.8K followers
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  • About us

    Back in 2007, disillusioned with the rat race, we decided to pack it all in, sell our possessions and buy one-way tickets to Asia, where we began an exciting new adventure exploring new worlds, cultures, music and nature.
    Fascinated by the diversity and skills we saw as we wandered through endless markets, souks and streetstalls, we formed an idea to set up a small business importing some of these ethical and fairly traded items into Scotland. As we travelled around, we met with artisans, women's co-operatives, traditional weavers and other craftspeople and over time we developed lasting business relationships with them.
    Business with a personal basis.
    We placed emphasis on fair trade, mutual respect and sustainability, and by cutting out the middlemen we were able to find a competitive niche in the UK craft market. The result is Terrapin Trading Ltd.
    Location: United KingdomMember since: 13 May, 2009Seller: terrapin-fair-trade
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About us

Back in 2007, disillusioned with the rat race, we decided to pack it all in, sell our possessions and buy one-way tickets to Asia, where we began an exciting new adventure exploring new worlds, cultures, music and nature.
Fascinated by the diversity and skills we saw as we wandered through endless markets, souks and streetstalls, we formed an idea to set up a small business importing some of these ethical and fairly traded items into Scotland. As we travelled around, we met with artisans, women's co-operatives, traditional weavers and other craftspeople and over time we developed lasting business relationships with them.
Business with a personal basis.
We placed emphasis on fair trade, mutual respect and sustainability, and by cutting out the middlemen we were able to find a competitive niche in the UK craft market. The result is Terrapin Trading Ltd.
Location: United KingdomMember since: 13 May, 2009Seller: terrapin-fair-trade

Business details

Business name: Terrapin Trading LimitedFirst name: TerrapinSurname: Trading LimitedAddress: Unit 24, Castlebrae Business Centre, Peffer Place, Edinburgh, Midlothian, United Kingdom EH16 4BBPhone number: +44 7914862694Email: terrapintradinglimited@gmail.comVAT number: GB 265185292CRN: SC546838

Shop policies

Postage
Returns
Data privacy
Other policies
Warranty

Feedback ratings

Last 12 months

Positive736- positive Feedback in last 12 months
Neutral13- neutral Feedback in last 12 months
Negative5- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (12,457)

  • a***6 (161)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller got in touch and were honest about not having the colour I ordered in stock, which was fine, it happens; I asked for it to get to me before my holiday, it arrived very next day! Item in new and perfect condition, looks top and great value too. Excellent customer service, will shop again, cheers!
  • e***a (2767)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good comms, fast delivery, well packaged, as described, recommended eBayer, thank you
  • o***n (1841)- Feedback left by buyer.
    Past month
    Verified purchase
    Possible miss leading sale. ew message to: terrapin-fair-trade (12,529 ) So you are saying the picture shown of an item you are selling was sold 12 years ago? So you have been misleading people all this time. So you are expecting to sell this item to people without them knowing what type of design they shall be receiving? On your sale no choice was available regards design, so you expect to receive the item displayed. Picture sent Not good practice will be informing eBay regarding this sale
    Reply from: terrapin-fair-trade- Feedback replied to by seller terrapin-fair-trade.- Feedback replied to by seller terrapin-fair-trade.
    We have indeed been selling these for 12 years. But we did not know if was so significantly different. Normally they are close to the one pictured. As explained our items are handmade and part of the attraction i that they will be slightly different each time you buy. This one has slipped through the net. You were already offered a return label even before i saw this picture.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Lovely sleeping bag liner, great both for my travels and when it is hard to sleep under a duvet in this hot weather. It's the third one I've bought over the years, the others are still going strong just wanted a spare for the camper van. Great value, and they last really well. all as described in the listing. Well packaged and speedy delivery . Great ebayer, thank you!
  • c***s (1198)- Feedback left by buyer.
    Past month
    Verified purchase
    Good value, well packaged and delivered promptly, item as described.
  • r***e (2541)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Sehr schneller Versand !! 1A-Verpackung !! 1A-Artikel, sehr exakt angefertigt, ich bin begeistert !!! Top Verkäufer !!! Sehr gern wieder !!! Danke !
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About us

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