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The Bristol Coffee Company

The Bristol Coffee Company

3.3K items sold
81 followers
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The Bristol Coffee Company
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About us

Location: United KingdomMember since: 23 Dec, 2006Seller: bristolimports

Business details

Business name: Willterlet Holdings LtdFirst name: WillSurname: PriorAddress: 128 City Road, London, London, United Kingdom EC1V 2NXPhone number: +44 7932024375Email: willprior1815@hotmail.comCRN: 11011474

Feedback ratings

Last 12 months

Positive33- positive Feedback in last 12 months
Neutral3- neutral Feedback in last 12 months
Negative3- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.7
Reasonable postage cost
5.0
Delivery time
4.0
Communication
4.4

Seller Feedback (1,008)

  • o***l (29)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Poor communication. Seller replied after 1 week, refused to give tracking despite multiple requests. Claimed dispatch on May 23 via Royal Mail 1st Class, but item arrived over a week later. Tracking was printed on the parcel, proving it was withheld. Seller blamed staff issues and Royal Mail. Not honest or reliable. I don't recommend this seller. Buy elsewhere due to lack of transparency, trust, and professionalism.
    Reply from: bristolimports- Feedback replied to by seller bristolimports.- Feedback replied to by seller bristolimports.
    Apologies for the slower than usual dispatch, we were short staffed due to illness and this unfortunately caused delays. As can seen by our 1000+ positive reviews this was a one off and we'll endeavour to do better next time.
  • j***3 (688)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Raised a request as item didn't arrived. Seller refunded payment immediately. Thank you.
  • r***u (1337)- Feedback left by buyer.
    Past month
    Verified purchase
    good service disappointed with delivery time failed eta.
  • n***t (45)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    It's amazing, thank you so much for your coffee, it's so delicious, and thank you so much for sending me the biggest package!
  • 5***9 (403)- Feedback left by buyer.
    Past year
    Verified purchase
    Deliverered as described, but very late. The buyer reimbursed the purchase, which was very nice of them
  • b***9 (5201)- Feedback left by buyer.
    Past year
    Verified purchase
    Great Seller! Great packaging! Fast shipment! Great service!
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