8.5K items sold
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About us

Location: United KingdomMember since: 26 Sep, 2018Seller: the-factory

Business details

Business name: The FactoryAddress: NOT A RETURNS ADDRESS, 9 Nor bury, Macclesfield, Cheshire, United Kingdom SK11

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (3,146)

  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The seller packed the stickers in brown hardback envelope, it arrived safely and undamaged in the estimated delivery time. I would recommend this seller to anyone else and I would buy from them again.
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Great quality looking little sign from the factory, item arrived as described very well packaged and in perfect condition, also very good communication from the seller. Very happy with purchase and excellent service provided! Many thanks the factory!👍😎🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Lovely product, just as described. The item was well packaged and arrived quickly. Really helpful ebayer to chat with too. Thankyou very much. Cheers. T
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived this morning, very pleased!😁 The seller was very accommodating with my wish to have the stickers in a different colour ,than what is shown on the 'Listing', thank you!👍
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described, well packaged, quick delivery, good condition, value for money, reccomend seller and products.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Rubbish tbh very childish seller. Ordered item. Paid seller informed me in the post Then was told it can take up to 2 weeks by 2nd class Royal Mail. (Which is 3 days look it up ) Informed seller shipping across world less then 2 weeks , item was cancelled money refunded no reason , think a case of spitting dummy out of this pram. Funny how item on its ways suddenly not coming. , also was the last item so know it was back on for sell. Tryed to buy again blocked by seller.
    Reply from: the-factory- Feedback replied to by seller the-factory.- Feedback replied to by seller the-factory.
    You comments are incorrect, we sent out a courtesy message informing you of the time- frames expected from Royal Mail . It usually takes 2-3 *working* days i.e. Mon-Fri. However this can still take longer to deliver and the seller can't start a claim for loss until 15 working days (3 weeks normally) have elapsed as despite what RM say about second class mail, they do not consider it lost until then. Phone Royal Mail up if you don't believe me. You was refunded in full, I can't see your problem.

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