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thehoffyhouse

thehoffyhouse

7.2K items sold
565 followers
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About us

We are a Top Rated family owned small business Ebay Store with tech-sales backgrounds. We understand the importance of good communication and doing all we can on our end to help our customers have a great experience when shopping at our store. We have a variety of items on thehoffyhouse including name-brand clothing and shoes for men, women and children both new with tags and high end preowned. We also carry a variety of different foods, candy and chocolates. We try to have something for everyone on our store. We take pride in delivering exceptional service from the time you enter our store till the minute your receive your order - the same type of service that we hope to get when we order online. If you haven't ordered from thehoffyhouse yet, please give us the opportunity to earn your business and show you what we feel is top notch service. We look forward to hearing from you soon!
Location: United StatesMember since: 03 Jun, 2007Seller: thehoffyhouse

Feedback ratings

Last 12 months

Positive1,165- positive Feedback in last 12 months
Neutral4- neutral Feedback in last 12 months
Negative0- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (2,315)

  • t***t (125)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller is communicative and nice. Items were in great condition and as described. The experience was positive. I would buy from seller again. Value was good. Packaging was well done. Shipping was slow due to me being in Hawaii and the new policies on USPS ground shipping. I recommend buying from this seller!
    Reply from: thehoffyhouse- Feedback replied to by seller thehoffyhouse.- Feedback replied to by seller thehoffyhouse.
    We are so glad you are happy! Thank you so much for shopping with us and for leaving us this review for others to read. We sincerely appreciate you shopping with us. Mahalo!! ~thehoffyhouse
  • r***n (50)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller was prompt in replying receipt of my order, friendly, and timely getting out my item! The sandals were packed well and in the new condition as stated. Would recommend this seller! Thank you!
    Reply from: thehoffyhouse- Feedback replied to by seller thehoffyhouse.- Feedback replied to by seller thehoffyhouse.
    We are happy to help and are so glad you are happy with our service! Thanks again for shopping with us here on eBay! ~thehoffyhouse
  • r***_ (47)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This seller has great communication and the product was just as described. They reached out quickly after payment and provided a smooth transaction. I feel I got great value for my money which is hard to come by these days when making any kind of purchase and they provided quick easy shipping. I would highly recommend making a purchase from this seller.
    Reply from: thehoffyhouse- Feedback replied to by seller thehoffyhouse.- Feedback replied to by seller thehoffyhouse.
    We were happy to help!! We personally enjoy having good service when we shop and that's exactly what we are trying to do every time here on eBay for our customers. We are happy to hear you liked our process and that you are happy with the jeans as well as the price! We look forward to having you back again soon. Thank you!! ~thehoffyhouse
  • a***s (11)- Feedback left by buyer.
    Past month
    Verified purchase
    Within minutes of ordering, I had a message from the seller letting me know they got the order and would be shipping it the next day. The package showed up in a couple of days and the items were just as described. I'm 100% satisfied with this purchase!
    Reply from: thehoffyhouse- Feedback replied to by seller thehoffyhouse.- Feedback replied to by seller thehoffyhouse.
    That makes us happy to hear about your good experience with us! Thank you so much for shopping with us and for this wonderful review! We are happy to go the extra mile with messages to keep you informed with what is happening on the other side. That's exactly what we are wanting to do for our customers. Come back and see us again soon! ~thehoffyhouse
  • c***s (23)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This was a brand-new crossbody sling. It was packaged well and came with tags on, as advertised. The seller communicated right after I placed the order, and it arrived a day early.
    Reply from: thehoffyhouse- Feedback replied to by seller thehoffyhouse.- Feedback replied to by seller thehoffyhouse.
    Thanks for shopping with us! We are glad to help! ~thehoffyhouse
  • 0***a (432)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Outstanding customer service ! Good-value new pants I ordered were lost in the later stages of the shipping/tracking process. Although not their fault, the sender made consistent, frequent communication with me and with shipping carriers to solve the problem None of our efforts could locate the package, The seller immediately refunded all costs. I would definitely shop with this honest, conscientious seller again!
    Reply from: thehoffyhouse- Feedback replied to by seller thehoffyhouse.- Feedback replied to by seller thehoffyhouse.
    We are glad to hear you are happy with your shopping experience with us. Thank you for this review and THANK YOU for being understanding throughout this process while trying to track down your shipment. Unfortunately the lottery of lost shipment fell on your order this time around. It is a rare occurrence with USPS, but we are happy to provide good customer service in the times that some might walk away instead of helping. It's a core value here at thehoffyhouse: customer service. Thanks again!
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