I bought 2 flasks for £26.78, they were faulty so asked for a refund, got offered £5, then £12, then £17, and told there would be postage to pay on the returned items. Waited till ebay could step in and got the full refund.
This seller will try to make out that the buyer has to pay return postage for a faulty item. Not true, UK consumer act 2015 states that faulty items are entitled to a full refund and seller pays all return postage etc for faulty items. I do not recommend this seller.
Reply from: tondaad30- Feedback replied to by seller tondaad30.- Feedback replied to by seller tondaad30.
I'm sorry about that. Further solution has been offered, please check it and contact us.
5***4 (168)- Feedback left by buyer.
Past 6 months
Verified purchase
Received item very pleased with it would buy of this seller again good value for money well packed thank you
8***u (403)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described, all extras pictured, well packed and fast dispatch. Overall great seller, thank you very much A+++
i***c (929)- Feedback left by buyer.
Past 6 months
Verified purchase
As described, quick delivery, well packaged, good communication. Thank you.
j***5 (873)- Feedback left by buyer.
Past month
Verified purchase
Because of the miss advertising on my item I’m having to pay for a complete retest on my car the item was listed at 2-3 days delivery now I’m being told by the seller after I’ve paid for it that it’s 3-7 delivery not amused with this seller
Reply from: tondaad30- Feedback replied to by seller tondaad30.- Feedback replied to by seller tondaad30.
I'm sorry about that. Please contact us for solution directly before feedback., we will resolve it.