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Location: NetherlandsMember since: 20 Aug, 2024Seller: tormino-international

Business details

Business name: Tormino B.V.Address: Fedoralaan 9, Nieuw-Vennep, Netherlands 2152DEPhone number: +31 638380544Email: support@tormino.comVAT number: DE 367239222, NL 863303808B01CRN: 84663545

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.7
Delivery time
4.9
Communication
4.8

Seller Feedback (85)

  • _***n (35)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast delivery. Safely packed. Item as described. Thank you very much and I will be happy to come again!!!
    Reply from: tormino-international- Feedback replied to by seller tormino-international.- Feedback replied to by seller tormino-international.
    Hi, Thanks for your nice review! We are glad that you are satisfied with our service. We hope to be of service to you again soon! Kind regards, Team Tormino
  • 8***d (65)- Feedback left by buyer.
    Past month
    Verified purchase
    Item could not be delivered due to a shipping address error so I was issued a full refund. Because of this I am giving the seller a five star review. The only problem I had was poor communication between the seller.
  • k***s (250)- Feedback left by buyer.
    Past month
    Verified purchase
    This was a fantastic purchase experience, I am astounded in every way! The quality of the bike itself is outstanding (free included tools notwithstanding). It was packaged very well, almost over-packaged in ways. But I think they come like this from the factory, so it's not a reflection on the vendor. Kept the bike in pristine condition at least. I'm really glad I took the chance and got this model! Thanks, I'm stoked! Highly recommended seller, A+++!!!
  • e***y (90)- Feedback left by buyer.
    Past month
    Verified purchase
    Unfortunately, I submitted the wrong address (a DHL packet station), but Tormino delivered with DPD, what cannot work. The communication of the problem with delivery was late and thus no chance to correct the delvier address with the logistic service, because the storage time already was reached. Thus, the logistic service did send back the delivery. Now, the order was cancelled by the Tormino and I get my money refunded. So, not successful deal!
  • a***- (259)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Ware wie beschrieben, superschneller Versand, sehr gerne wieder
    Reply from: tormino-international- Feedback replied to by seller tormino-international.- Feedback replied to by seller tormino-international.
    Hi, Thanks for your nice review! We are glad that you are satisfied with our service. We hope to be of service to you again soon! Kind regards, Team Tormino
  • d***d (1)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    schnell, ohne Probleme, Leider weder per Mail noch bei Lieferung keine Rechnung, an wen wenden wir uns im Garantiefall? !!!!!!!!! Sonst sehr zufrieden MfG
    Reply from: tormino-international- Feedback replied to by seller tormino-international.- Feedback replied to by seller tormino-international.
    Hi, Thank you for your nice review! We are glad that you are satisfied with our service. You can contact us via Ebay for questions about invoices and other matters. Our customer service department is ready to help you :) We hope to be of service to you again soon! Kind regards, Team Tormino

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