Tsuru Camera Shop JAPAN

Seller Feedback (181)

• u***y (67)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The company is great. I asked a question and they responded same day. They expedited my order for me. Ordered on a Monday and it arrived on Wednesday. The product was as advertised.

  Reply from: rto20221115- Feedback replied to by seller rto20221115.- Feedback replied to by seller rto20221115.

  Thank you so much for your wonderful feedback! We’re thrilled to hear that you were happy with both our service and the product. It was our pleasure to expedite your order, and we’re delighted it arrived so quickly. We truly appreciate your support and look forward to serving you again anytime!
• e***r (8)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Shipping was fast but lens filter was shattered. Seller promptly addressed the issue with insurance and I received a partial refund. Seller is committed to doing the right thing and was eager to resolve the issue. I have no concerns with buying from the seller again. Great customer service.

  Reply from: rto20221115- Feedback replied to by seller rto20221115.- Feedback replied to by seller rto20221115.

  Thank you so much for your kind words and understanding. We are truly sorry for the trouble and concern caused by the shipping accident, and we greatly appreciate your patience throughout the process. We will continue to do our best to ensure that you can shop with us with even greater confidence in the future.

  
• u***i (196)- Feedback left by buyer.

  Past year

  Verified purchase

  This Seller is a TRUE Professional. The item was reasonably priced, accurate to description, and packaged with sensitivity and craftsmanship. I didn’t want to dismantle the protective bubble wrap sheet because of its majestic aesthetic appearance. The item arrived with lightning speed considering it was sent from Japan earlier this week! Huge thanks, you are RELIABLE and HONEST!!!

  Reply from: rto20221115- Feedback replied to by seller rto20221115.- Feedback replied to by seller rto20221115.

  We are truly grateful for your kind words and support. Your appreciation means the world to us, and we sincerely look forward to the pleasure of serving you again in the future.
• i***e (43)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Highly satisfied by making business with Tak, recommended seller. The package of the camera was superb. Great communication. Fast shipping. The camera was as described.

  Reply from: rto20221115- Feedback replied to by seller rto20221115.- Feedback replied to by seller rto20221115.

  I'm really glad I was able to purchase such a great item from you—thank you! I look forward to the opportunity of doing business with you again in the future.
• t***p (1641)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Die Kamera wurde innerhalb weniger Tage über DHL Express Deutschland zugestellt, die Zollabwicklung über DHL war unkompliziert. Die Kamera entspricht exakt der Beschreibung, auch mein Testfilm hat sehr gute Ergebnisse gezeigt. Vorbildlicher Verkäufer und Abwicklung. Prima!

  Reply from: rto20221115- Feedback replied to by seller rto20221115.- Feedback replied to by seller rto20221115.

  Vielen Dank für Ihr positives Feedback! Viel Freude beim Filmen – wir stehen Ihnen jederzeit gerne wieder zur Verfügung. / Thank you very much for your kind feedback! Wishing you lots of enjoyment with your filming – always happy to assist you again.
• r***s (43)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller was very friendly and helpful, they posted the package very quickly and arrived in excellent condition with thorough packaging. Photos showed the condition of the item. Honest and efficient seller. Very happy

  Reply from: rto20221115- Feedback replied to by seller rto20221115.- Feedback replied to by seller rto20221115.

  Thank you so much! We’re thrilled to hear you’re satisfied. We always strive for fast shipping and top-quality items—hope to serve you again!