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Business details
Business name: Heroica LTDAddress: 86-90 Paul Street, London, London, United Kingdom EC2A 4NEPhone number: +44 7766636270Email: sales@vivacommerce.co.ukCRN: 14585629
Seller Feedback (932)
- i***3 (1223)- Feedback left by buyer.Past 6 monthsVerified purchaseThey did send me the wrong one, asked if I wanted to send back and change for correct one but decided to keep it. Good communication, good ebayer.
- a***c (1902)- Feedback left by buyer.Past monthVerified purchaseGreat seller with good comms and slow dispatch. Item was professionally packaged and accurately described.
- i***h (1624)- Feedback left by buyer.Past monthVerified purchasearrived on time,well packaged,as described,good price.excellent service.good seller A+++
- o***5 (374)- Feedback left by buyer.Past 6 monthsVerified purchase16TB flash drive did not arrive, just junk free gift key ring & USB converter neither required. Advertised as UK stock which encouraged me to buy, this was a lie I had to wait 12days for delivery from China. Contacted seller and after debate refund agreed. Now refund terms subject to posting back to China, receipt and inspection of item by seller, who knows full well it can't be in the return pack because it wasn't delivered. I RECOMMEND DO NOT BUY ANYTHING FROM THEM. DO NOT TRUST THEM.Follow-up from: o***5- Feedback followed up on by buyer.- Feedback followed up on by buyer.I must follow this up to ley members know that this seller did in fact make a full refund which I honestly did not expect. I thank the seller for the refund. So whilst all factual information was correct as stated, my summary and suspicions of their motives have been corrected by events. Therefore in fairness MY FINAL RECOMMENDATIONS IN CAPITAL LETTERS NOT TO BUY FROM THEM AND NOT TO TRUST THEM IS WITHDRAWN.
- s***p (293)- Feedback left by buyer.Past 6 monthsVerified purchaseitem that arrived was not a Makita I contacted them straight away and they sent me a return label. They issued a full refund. Every thing took along time to arrive and issue of the refund but they did email me to tell me things would take time . Satisfactory outcome but could have been avoided if they sent me what was advertised and listed in there description in the first place
- l***0 (382)- Feedback left by buyer.Past 6 monthsVerified purchaseA safe purchase. This seller is very obliging (and buyer focused) should any problem be encountered with any product sold by them. The item arrived in reasonable time and was properly packed.