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World of Books Ltd

World of Books Ltd

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About us

In 2002, World of Books Group was founded on an ethos to do good, protect the planet and support charities by enabling more goods to be reused. Since then, we've grown into to a global company pioneering the circular economy. Today, we drive the circular economy through three re-commerce brands:
- Wob: Through Wob, we sell. We provide affordable, preloved books and media to customers all over the world. A book leaves our collection of over seven million titles and begins a new chapter every two seconds, enabling more goods to be reused.
- Ziffit: Through Ziffit, we buy. We give people around the world the opportunity to contribute to the circular economy, earn money and protect the planet, by trading their unwanted books and media.
- Shopiago: Through Shopiago, we help others. By sharing the technology that has grown World of Books Group into the business it is today, we’re helping charities increase revenue and reduce waste through re-commerce.
Location: United KingdomMember since: 22 Feb, 2010Seller: worldofbooks08

Business details

Business name: WORLD OF BOOKS LIMITEDFirst name: DebbieSurname: NichollAddress: Mulberry House, Woods Way, Goring-by-sea, West Sussex, United Kingdom BN12 4QYPhone number: +44 7712321107Email: ebay@worldofbooks.comVAT number: DE 281042328, EL 996857788, ES N8267548I, FR 27823676960, GB 922696893, IT 00185819992CRN: 06437594

Feedback ratings

Last 12 months

Positive1,040,468- positive Feedback in last 12 months
Neutral18,994- neutral Feedback in last 12 months
Negative12,699- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (13,848,120)

  • u***q (525)- Feedback left by buyer.
    Past month
    Verified purchase
    I buy from this seller all the time and believe them to be the best of the BIG second-hand UK sellers. Comms are excellent and they respond quickly and make a real effort to resolve issues. Pricing is good and descriptions accurate and fair. Postage is free so there won't be any extra packing but I've never had a problem with items damaged in transit.
  • a***m (183)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Amazing seller! Very fast shipping 2 days, with tracking number, item in great condition-as described, well made package for protection, nice communication-friendly people-quick response, very good price for item and shipping, Thanks a lot!
  • u***t (2246)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    A smooth and professional transaction throughout. The item was exactly as described, clearly listed, and fairly priced. Communication from the seller was prompt, polite, and helpful, with dispatch confirmed quickly. The parcel was securely packaged and arrived in excellent condition, ahead of the expected delivery date. Care was taken at every stage of the process. I would be happy to buy from this seller again—many thanks for a reliable and well-handled sale.
  • a***i (358)- Feedback left by buyer.
    Past month
    Verified purchase
    I had an outstanding experience with this seller! The item was exactly as described, and it arrived well-packaged and in perfect condition. The seller was incredibly responsive and helpful, answering all my questions promptly. The shipping was super fast, and I received the package within just a few days. A truly professional and reliable seller who goes above and beyond to provide exceptional service. I look forward to doing business with them again in the future. Thank you so much!
  • v***k (4295)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    A series of unfortunate events. Ordered with a dvd which was found wanting so cancelled and refunded quickly. A book arrived, but not the two books (and slipcase) advertised. ISBN issue? Initially I could not locate it as I expected an appropriately bulky package. Once notified, WoB customer service stepped up and I was asked to choose a book at a similar price point as compensation. This is why I use WoB so often - things do go wrong sometimes but they respond appropriately. Many many thanks.
  • 3***r (565)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I couldn't be happier with the entire experience. The item arrived promptly and was exactly as described. The secure packaging ensured the item was in perfect condition upon arrival. Communication with the seller was smooth and professional, and they were very responsive to my questions. I highly recommend this seller to anyone looking for a reliable and trustworthy eBay experience. Thank you!
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