The item was as described in the listing. The item was Promptly dispatched and was very well packed. Communication from the seller was excellent. I would buy from this seller again with confidence. Five-star seller
e***. (2832)- Feedback left by buyer.
Past 6 months
Verified purchase
Replacement clock mechanism and hands arrived wrapped only in a plastic Jiffy bag
The hands bent out of shape to such a degree they were unusable
Contacted the seller and after the usual back and forth of offering various amounts of refund, I received a full refund.
When buying please be aware it may be poorly packaged with very little protection.
And therefore may be damaged on arrival
Not a uk seller quite obviously
e***d (962)- Feedback left by buyer.
Past month
Verified purchase
Communication was good, especially as I had to message them because one item arrived damaged from the post, but they were fair and refunded me! A trustworthy eBay seller. Thank you.
p***p (148)- Feedback left by buyer.
Past month
Verified purchase
Poor service. Item arrived incorrect - the spindle was not the length ordered. Contacted seller to explain. They promised to send replacements but did not. We requested replacements by email a few times, but nothing. As a result, our small charity missed the vital Christmas market. Very disappointing.
y***e (1519)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived badly broken due to inadequate packaging (just in a plastic bag!), but seller refunded me in full after initially offering a 30% reduction.
a***s (1115)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived damaged in transit due to weak packaging but seller gave me a full refund as I couldn't repair the twisted clock hands.