The eBay Pre-loved Partner Programme

The eBay Pre-loved Partner Programme

Join the thousands of business sellers already selling their pre-loved pieces on eBay and help shape the future of fashion in a positive way. We’re changing people's minds about pre-loved fashion and shopping second-hand – making the experience as easy and enjoyable as shopping brand new. When you become part of our Pre-loved Partner Programme, you let your customers know they can confidently shop with you whilst contributing to the circular economy.

Benefits of the programme

1

A retained sense of customer loyalty

2

Encourages repeat purchasing from customers

3

Improved visibility for pre-loved listings

Programme requirements for business sellers

If you’re a business seller and wish to apply for the Pre-loved Partner Programme, you must meet the following criteria upon application:

  • Top rated seller status
  • A buyer feedback score greater than 98%
  • An "Item not as described" rate less than 4%
  • An "Item not received" rate less than 1%
  • Offer a minimum 30-day return policy
  • Offer listings with free tracked mainland UK shipping within a maximum of 3 working days delivery
  • A minimum of 6 high-quality images of your items

For more information about the full terms of the programme and whether you meet the criteria, review the terms and conditions. If you’re eligible, start your application and one of our eBay team members will notify you within 30 days if your application has been successful. 

Join the eBay Pre-loved Partner Programme

As a business seller who meets the criteria*, you can qualify to join the programme. Submit your application today.