I ordered a 24 hour courier service on sunday expecting delivery tuesday from https://www.paisleyfreight.com . I paid £32 for the 24 hour service, and on Tuesday i phoned up to ask where my alloys are. Their ebay shop is here: http://stores.ebay.co.uk/Paisley-Freight-Services
The man who picked up the phone shouted at me, the 24 hour service isnt gauranteed, and during my response he hung up on me. I later phoned back, and he said he would try and get hold of the driver.
The he said the driver hadnt picked them up as he ran out of drivers hours (now this is Tuesday night, when they were due for delivery that day, and supposed the be collected the next day).
I said that i ordered 24 hour delivery, and you still havnt even picked them up yet, and so the guy said fine we will refund you the money, and subsequently hung up on me.
I phoned back the next morning to enquire as to what is going on, and he said the driver will pick up today (wednesday) and deliver thursday. I then later got a text from the person the wheels were being collected from saying the driver claimed to have turned up at 4:30 at the office, and also phoned, however noone turned up at the office, and he didnt recieve a phone call. He phoned them and they started shouting at him, so hung up. I then phoned up Paisley Freight couriers to find out why the had failed for the third day in a row to collect the items. The claimed the office wouldnt let the driver in, and its not their fault. They then began to get aggressive, and then hung up on me, once again.
The courier company still havnt picked up the wheels nor have I recieved a refund.
Dont use Paisley Freight Alloy wheel courier, its worth the extra few pounds for a service which isnt rude, and will actually deliver on time.
*Update* I have since recieved a refund accompanied with threatening emails and texts.