Skip to main content
eBay logoeBay logoCustomer Service
  • Daily Deals
  • Sell
  • Help & Contact
  • 20% off Use Code PARTYTIME
  • Watch ListExpand watch list
    Loading...
  • My eBayExpand My eBay
    • Summary
    • Recently Viewed
    • Bids/Offers
    • Watch List
    • Purchase History
    • Selling
    • Saved Searches
    • Saved Sellers
    • Messages
    • Collect & Spend
      Learn more
  • Expand Basket
    Loading...
    Something went wrong. View basket for details.
{"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}
  1. Home
  2. Help

How can we help you today?

Enter your search term to display live search results. Use the tab key to navigate results.
Get personalised help and see your recent orders
Sign in
Don't have an account?Register now
Return an item for a refundPopular articleGet help with an item that hasn't arrivedPopular articleCreate a listingPopular articlePayment holds on your sold itemsPopular articleManage returns, missing items, and refunds for sellersPopular articleFees, credits, and invoices overviewPopular article

Browse Help articles

  • Returns & Refunds
  • Postage & Tracking
  • Selling
  • Buying
  • Managing Your Account
  • Fees & Invoices

Additional site navigation

  • About eBay
  • Announcements
  • Community
  • Safety Centre
  • Resolution Centre
  • Seller Centre
  • VeRO: Protecting Intellectual Property
  • Policies
  • Help & Contact
  • Site Map
Copyright © 1995-2019 eBay Inc. All Rights Reserved. User Agreement, Privacy, Cookies and AdChoiceNorton Secured - powered by Verisign