Are you VAT Exempt?

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Are you eligible for VAT Relief?

To be eligible for VAT relief the government says you have to fit the following criteria: 

A person is 'chronically sick or disabled' if he/she is a person:
  • With a physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities; with a condition which the medical profession treats as a chronic sickness, such as ; or
  • Who is terminally ill.
Important Note: It does NOT include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb. 

What do we need from you? 

Incontinence products are zero rated for personal use. Only if you are buying a larger quantity of incontinence products, we will ask you to complete a simple form.
In order to waive VAT on an eligible purchase, the government requires a simple declaration to be made as to the nature of your disability at the time of ordering. No proof of your disability need be shown to any party at any time. 

It’s very easy to claim VAT relief, all we need to know is the name, address & disability of the person the item is for & what their chronic sickness or disability is. We don't need a doctor's letter or any reference numbers. The above information can be provided via the link in the description ('Complete your VAT Exemption') via eBay message, or by completing the form sent with your order. All information collected over our secure connection and we keep it completely confidential.

If you have any questions at all about VAT Relief and whether you are eligible, get in touch with us via eBay or call us on 0161 639 0104.

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