Avoid Spoof eBay Emails

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If you have spent any time on eBay you will have noticed the amount of Fake emails you have received.  You will also notice there are a few very good ones.  

They all have one purpose in mind and that is to get you to give them your user name and password and possibly bank details.  In this article we will try and help you spot them.  In this article the same principles can be applied to other types of email, for example Pay Pal account.

I felt that it might be a good idea to create a article to help the new user to spot and avoid them.  With the increase of this type of email we all need to be careful.  In this article we will use the term Spoof email in place of Fake as this is the common term used for this type of email.

Spotting the Spoof email

This can be quite tricky with some of them but others can be obvious.  For example you receive an email from a bank you have no account with.  Now lets take at the other type that require some care.  This will be addressed to your eBay or Pay Pal address and will also include their graphics to make the email look more authentic.  Once you have had several of these emails you will notice that they will generally stick to the same format.

Account Suspension

These emails will claim your account will be suspended by a certain date and if you don't take action your account will be suspended.  The quality of these emails vary form obvious spoof to a good looking email that could be genuine.  They will ask you to login to your account using a link that is either a text or a graphic.  This will take you to a false eBay login page where you will be asked to enter your user details where they can steal your user details.  eBay has made spotting these email quite easy as they will never send this type of email unless you have violated their policy.   
If you think you have been suspended you should not click the link in the email but go to the actual site and login from there.  Please don't click on the links in these emails.

Unauthorised Access

These emails will claim that someone has been trying to access your account your account from a different IP address.    These are obvious spoof emails.  Just because you used a different location or different computer will not make a difference to your account as lots of users do use several machines to login to eBay.  Using a different machine or location is not the same as someone else using your account.  Please don't click on the links in these emails.

Unpaid Item Reminder

These are emails reminding you that you have an unpaid item you didn't't't buy.  For example you apparently bought a watch for £ 150.00.  If you bought a watch for £ 150.00 would you have forgotten you bought it.  There is a twist to this type of email, if you enter the listing number into eBay you will find that it is a actual listing.  Please don't click on the links in these emails. Please don't click on the links in these emails.

Question about eBay Item

This type of emails is a little harder to spot if you actually sell on eBay as you will actually get emails requesting information about your items.  You may find that they have an eBay ID link in the email so they look more genuine.  A point to note is that the spoof emails don't state which eBay item the question is about, also the questions don't always make sense.  Please don't click the link but go to eBay and login to your account that way.  You will then be able to answer any questions from there through My Messages.

Payment Sent

This type of email is usually from Pay Pal and tend to look genuine.  Thease will claim that an unauthorised Pay Pal attempt has been sent.  It will have a link saying if you did not authorise this payment "Click Here" which will take you to a Spoof Pay Pal page where they will try to get your user details.  Please don't click the links in this email but go to the Pay Pal page and login from there.

Please note that this is just a few of the Spoof email they you may receive.  The reason that people write these emails is to get important information from you.  If you are in any doubt about an email you have received then the safest option is to go to the actual site i.e eBay or Pay Pal and login from there.
Author: (Paul Hardy)
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