Beware of Using Parcel Monkey....

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I have used Parcel Monkey on 5 occassions and on the last two occassions, they have failed to collect the parcel as described. This resulted in me chasing City Link and Parcel Monkey, neither of whom are very easy to contact or responsive. Having experienced problems for a second time, I asked Parcel Monkey to provide a partial refund of the fee paid (for failing to deliver the services as described) but they refused. My advice would be, if you want a cheap parcel delivery service, use Parcel Monkey, but if you want a reliable one that is easy to deal with if you have any kind of problem, find another one..

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