Customer Testimonials

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Customer Testimonials


just a quick email to thank you for your help in finding and purchasing a new transit custom limited van for my company,
from my first initial approach before you even had the order, i was impressed with how helpful,patient and accommodating you where towards my 
requirements and it was a pleasure in the end doing business with you!! 
The van arrived exactly on time and as promised, and i would not hesitate in recommending you to other companies i deal with for their future vehicle requirement's
look forward to dealing with you again soon
kind regards
Jon Jemmett 

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To Martin , Lee & team
Thanks to New Vehicle Solutions for the excellent customer service when purchasing our new vehicle.
From the initial enquiry to the collection of the vehicle the team made sure that everything ran as smoothly as possible. Also the after service with accessories was second to none we look forward to purchasing our next vehicle in the not so distant future.
Once again many thanks to all. Regards
A McKay 

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This has been our first venture into leasing and I must say from the very start it has been one of the most pleasurable experience we have had.  
From the first call, we have felt part of the process. Our main point of contact was a lady called Claire.
We told her what we wanted and she came back with our wish list and some more. We were given time lines and at every point they were met. She stood behind her promises and the deadlines she had set for herself. We had tried to engage with other companies closer to home and got nothing back .   

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We took delivery of the Van and even that made us feel like we were the only people that mattered at the time. The delivery driver, having had a 4 hour plus drive, was still smiling and gave us all the relevant information needed to start using the van straight away. 

We are already planning our next purchase and without hesitation I know where we will be going

Tommy Taylor
Managing Director

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Hi Lee,
Just a quick email to thank you for helping me with leasing my new Transporter we love it. I would like to thank you for the fast professional service in the delivery and the helping of the paperwork in which I would have been stuck without your help.
I would like to wish you all the best in the future and think that New Vehicle Solutions will go from strengh to strengh and I will definitely use your company again
                                
Thanks 
Darren

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Firstly Lee couldn’t have been more informative, he kept me up to date and delivered when he said he would.
Stress free and I knew totally where I stood. I'll recommend Lee and his crew to anyone I know who is looking for a new vehicle, definitely the best there is when it comes to customer service without a doubt.
 
Justin

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I just wanted to say how great you guys have been at New Vehicle Solutions!
You went over and above what I expected when you helped arrange my wife's 40th birthday surprise.  She is completely over the moon with the car and I'm still amazed you managed to get it here on her special day.
I have been singing your praises to everyone I know and I'll be back again soon to sort out my own birthday surprise!


Best wishes for the future,

Darren B.

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Hi Claire,

Just a response to your email to say what a good experience it was in regards to supplying my new van. 
From the 1st quote supplied to various others( sorry to be a pain !) I was glad I took your advice in the end with the VW transporter because it really is a good van. 
I have already recommended you to a friend & told him how easy the whole process was from the signing of docs, right through to the vehicle being delivered. 
Thank you to you & your team & keep up the good work. I'm sure you will have many more satisfied customers.

Kind regards

Garry Tolhurst.

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"We spent 8 weeks looking for a vw transporter sportline long wheel base in white only to be told by everyone that we spoke to that either they were not available or we had to wait 8 months for one,  
We spoke to Lee in New Vehicle Solutions and asked him to find us a VW Transporter Sportline. Within an hour of making the initial contact he got back to us with the exact colour and specification we wanted and with immediate delivery !!!!
We ordered it there and then, the service was fantastic!!  
We would recommend new vehicle solutions to anyone, you won't be disappointed! --
Renovate body repairs 
Lee
 
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Firstly can I take this opportunity of thanking you for your professional, prompt and caring service.  I will have no hesitation in recommending your services to colleagues and friends interested in purchasing a commercial vehicle.

Once again many thanks for your service.
 
Regards
 
Steve Jacka

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"Delighted with my car!'
Sharron 

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"Great service, will strongly be recommending you"
Chris Shaw

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Hi Lee,  
Hope your well, 
Thought I better let you know the Caddy is doing fine. Really happy with it, nice thing to drive. Your delivery man arrived at the time you said and the van was perfect.  
You have called a couple times to make sure everything is OK, very professional.
Thinking about a mitsubishi shogun later in the year, see how the pennies are looking.
Once again thanks for a job well done.
Thanks
Norman  

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Hi Martin,
Several weeks ago my son gave me the task of searching for a new vehicle for him and thankfully I finally came across you.  You were so patient and helpful even to the point of checking for the cheapest elsewhere. 
When I am searching for my next vehicle, I am not saying I will not search elsewhere but I will certainly come to you with my cheapest price because I know from experience that you will pull out all the stops to get it cheaper for me. 
My son received his vehicle the day you stated and is thrilled to bits.
Thank you so much for all your help and I look forward to you helping me in the very near future.
Kind regards
Patricia Stewart

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Hi Martin,
 
Would like to take this opportunity to say thank you to new vehicle solutions
For the service you provided.
My taxi is now up and running thanks to you and your efforts to find the car I needed.
The service you provided was 2nd to none and freed me up to sort other things out for
Starting up on my own.
 
I will have no trouble recommending your company to anyone for a professional fuss free service.
 
I can’t thank you enough.
 

Tim Daniels

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Hi Martin ,
 
Just taken delivery of my Vauxhall Vivaro Crew Cab which was supplied to me at an excellent price and as I have found with superb customer service as well .
All through the process I have been well informed and updated .
All my queries have been answered promptly with ease on the phone and by email .


I will definitely purchase through you again and can recommend you with confidence . Thank you again .
 
Best regards

Krishna

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Hi Martin,
 
We would like to thank you for all your advice and assistance with regards to the Leasing of the VW Van, the service you provided was excellent and all our questions were answered swiftly.
 
Alex is very happy with the overall service and as the service was so good we would without a doubt be happy to recommend your company.
 
Kind regards 
 
Sonia
 
Alex the Plumber 
Surrey

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'We recently leased a van through New Vehicle Solutions. 

They took the time to explain the product very thoroughly. They helped compare the quotes that we obtained from other companies but were the cheapest by far. 

We found them to take an honest, courteous and reliable approach to the sales process. They always called back when they said they would in stark contrast to other companies that we spoke to. 
In general they provided an excellent service as well as after sales service. 

I would have no problem in recommending New Vehicle Solutions to anybody wishing to hire a vehicle.' 

Nigel Dolman, Sage electrical LTD. 

Sage Electrical .
Bristol
 
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"Can I just say how pleased I am with the new VW Crafter that you got for us.
From the first day I contacted you within less than 24hrs you had given me call back and offered your expertise and advise.
I cannot fault you from that first phone call to getting our new VW Crafter within TWO weeks arriving at our place of work.
You should be very proud of your selves at New Vehicle Solutions for the time and effort you all put in to putting your customers first.
I would have no problem in recommending your company to other people and I will be recommending you to other businesses that I deal with.

Once again Thank you all at New Vehicle Solutions for your help.
We will be doing more business together in the future."

Regards,
Mark Bourke
General Manager
C & L Groundworks & Brickworks Ltd
Essington

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Many thanks for your assistance in the purchase of the vehicle the only thing that appeared to be a pain was sorting the finance but that was out of your hands.
Vans great and we do like colour a bit different I do say. I found your service very informative and efficient .

Many thanks
Mark & Jayne 
Lewes

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Dear Martin,

The service I received from  New Vehicle Solutions was seamless; 
The only thing I would say is that, if you put up signs to identify exactly where you are situated/ then you would enable even more customers to enjoy the benefits of your service.

David Riddel/ Cleanerpanes.

Thanks David.
The signs are now up on the new offices - Thanks once again for your business

Best regards
New Vehicle Solutions

Porthcawl

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"Hi Martin

I would just like to thank you for my new van and for making the whole process of acquiring my first  company vehicle as easy as possible with loads of good advise and a very reasonable price its been a pleasure to deal with you and I will definitely recommend you to others who are looking for a good honest deal all the best for the future"

Pete at Mission Property Services Ltd

Baisingstoke
 
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"Delighted with my new VW Polo, Thank's very much"

Miss Danielle Davies
Rhondda Cynon Taff
 
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"New Vehicle Solutions were fantastic!  Before we knew of NVS we were sourcing a car elsewhere, only to be let down midway through the process, we were told by the other company that they couldn't source the colour combination we wanted.  A quick call to Lee and told he'd try his best to find the vehicle in the colour combo wanted.  Needless to say he'd found the car we wanted and we didn't have to wait long at all for the car.  But probably best of all the price was almost the same.  Very reasonable NVS costs to.
 
This was not only our first lease but our first car and NVS answered all of our no doubt silly questions in a professional, friendly and speedy manner.  Putting both my mind and my wife's mind at rest.
 
Would I recommend NVS to friends and family?  I already have.  Two very happy customers here."

Helena & Phil

London

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Hi Martin,

Just wanted to say a big thank you and New Vehicle Solutions for all of your help and efforts regarding the supply of my new Renault Lo Loader. It is even better than I thought. 

You have taken the time to explain the whole process from start to finish in a simple un rushed manner. 
I will certainly be coming back to you for all my future vehicles and will not hesitate to recommend you to anyone looking for a new vehicle.

Thanks once again.

Mundi Plissken

Orpington



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