DB Nursery - Kolston Pushchair

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I purchased a Kolston Pushchair from this lot, paid for it as sson as the bid was won via paypal. Requested delivery to my workplace, first attept was to my home.  Emailed them (impossible to obtain a phone number) requesting again that they deliver to my workplace.  Second attempt tried to deliver to my home. Emailed again this time they responded assuring me the item would in fact be delivered to my work.  Next day, delivery driver arrives at work to collect the pushchair. Tried explaining that it was supposed to be delivered not picked up, but the poor driver was as confused as me. Finally the following week the item was delivered to my work.  I then received an email from ebay stating that this item had not been paid for. I again contcted DB Nursery who said they were sorry this was a mistake on their part and they would rectify it.  Asked if I would leave feedback (they were surely having a laugh). I left a negative feedback as I was not at all happy with the service, then I read a negative feedback from them on me stating that I am a new ebay member and should be avoided at all costs. I have been a member since 2004 and have never had a problem with any other seller. Since this saga I have been contacted by another of their customers who also had major problems with them.  They have a large trading history and are obviously of the opinion that might is right. As far as I am concerned this is not the case



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