DISPATCH & DELIVERY

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Orders will be dispatched generally within 1 working day unless stated on the item listing, delays in dispatch may occur during busy periods. 

Your order will be sent to the address that is on your eBay account not PayPal account. The address can be changed when checking out or through your eBay address page.

Make sure that this address is complete with a house number, street and post code and that it is the correct delivery address.

You will receive a shipping notification email that will notify you when your item is on the way.

 
Delivery

We Ship Worldwide!!

The shipping and handling cost depends on the weight and delivery address of your order. You can calculate the exact cost of an order including the shipping and handling charge clicking “Postage and Payments” on the listing.

ESTIMATED DELIVERY TIMES:
Europe          3 - 7    working days
Australia        7 - 14  working days
Rest of the World    10 - 20           working days

 This is just an estimate, though, and doesn't include weekends or holidays.

 
Delivery Delays

Please note we do our best to provide you a quick and efficient service but sometimes delays can occur.

If you are still to receive an item after the estimated delivery date please be patient and give it a few of days and your order will be there before you know it.

You've given it a few of days and the situation remains so just follow these steps:

 
1 - Check the delivery address of the order. You can do this by clicking “purchase history”, then navigate to your order and hit the “view order details” under the more actions drop down menu. If that is correct go to the step 2, if it is not then send us an email telling us what has happened.

2- Check that you have not been left a red card from mail through your letter box stating that they tried to deliver and are holding your package at the post office. It's also a good idea to check with neighbours and places around your property for left parcels and contact your local post office.

3- Give us an email and we will do our best to solve the situation.

International buyers please be aware that we have no control over local delivery services. Delays may be due to customs checks slow local delivery services or busy periods of the year i.e. Christmas, holiday etc.
 
Shipping Discounts (Multiple Orders)

We offer shipping discounts for multiple items (3 or more). The discount will be calculated based on the item weight and address.

If you would like to take advantage of our postage discount please email us through ebay messages and tell us which items and quantities you want to buy so we can calculate a final shipping price.

Taxes and Duties

All applicable custom fees, taxes and duties are the sole responsibility of the customer.  Custom authorities require that we state the value of your order directly on your package.  Note, in rare occasions custom agents may delay delivery of some packages.

 


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