Fastway Couriers- DO NOT USE!

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Do NOT whatever you do use this company!

 

I bought 20 satchels from them as a trial as I run an internet based company and post nation wide in the UK. I have never come across such poor customer service and shocking business standards.

 

From not being able to contact the company by phone as nobody answers to organise a collection when you need one to parcels not being collected when they should be, parcels not being delivered to customers on time or at all and then putting in insurance claims as they were late and never hearing anything else from them... all that and in less than 20 parcels!

 

I have another 5 satchels to use but am considering cutting my losses and chucking these as although I will lose around £30.00 it will be cheaper than paying to replace the items they have lost and not compensated me for.

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