Warning - Funmum advertise a free exchange service on their website - it is not a free exchange at all as you have to pay to return the goods for an exchange!!! THIS IS NOT FREE EXCHANGE.
I raised this with Funmum and they could not care any less! I decided to return my items after disputing this free exchange service and they refused to give me a refund as my goods had not been received by their warehouse within 7 days! I returned the items within 4 days so my items were obviously sat in a warehouse for 3 days so they could keep my money!!!!
My husdand spoke to a Director who just said tough - no refund. Disgusting to treat anyone like that let alone a pregnant lady!!! Such a shame as if they provided a FREE exchange service as advertised and some customer service I would have spent hundreds of pounds with them by now!!!