Item Not Received

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Step one. Wait a full 7 days from your cleared payment. (Dont panic if item not received within this time)

Step two. On the 7th day, send a polite email asking them, if they have posted your item. Emails should by correctly written and

worded. For Example:

Dear (SellersName) Im sorry to trouble you, but it,s been 7 days since my payment was received. Could you please advise if my item has been posted, and when I,d expect to receive the item. Thankyou for your help in this matter. Regards (BuyerName)

Always send messages via eBays messaging service, This way a record will be kept in your ebay account.

Step Three. Wait 3 more days for the seller to reply. If no reply is received then....

Step Four. On the 3rd day, re send the message, and wait another 4 days. If no reply is received then....

Step Five, If you have had not a single reply from the seller, at this stage I,d  start the item not received process. (But only if the seller had not replied to any emails)

to be continued............

Never write a email whilst Drunk, you will regrett it the following day.

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