I purchased a steam press from this company in December 07.It worked for four uses and packed up completely. company informed by phone calls, emails, letters and recorded letters. Press sent back, I now have nothing. Have every exscuse going, waiting for part from China, machine with engineer, machine being dispatched at end of week! All lies, Now May , still havent still received machine, they still have mine! They have my money , my machine and I had to pay £20 to send the machine to them.
Since December the company have never contacted me, they occasionaly respond to my contact with an exscuse.I have never encountered such bad customer care!