Lay Z Spa ~ Useless Spa ~ Don't Bother!!

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Purchased a Lay Z Spa about 4 weeks ago now.... 3rd day.... heater stops working, told by Bestway that it's going to be 4-6 weeks before they have any!!! Told them exactly what they could do with that idea. After a couple of calls to Makro(luckily purchased it from them), they said they'd see what they could do....when they called me back, informed me that I'd have to talk to Bestway again to get an RMA number... fine....after another 30 mins on the phone to Bestway and threatening them with solicitor action, reporting them to the TSA and BBC and as much bad publicity as I could muster, finally got an RMA... back again to Makro..... they'd run out!!!

After several more callbacks from Makro who couldn't find one for love nor money... they agreed to take it back.....and exchange it for a dearer one......which is not much better...but at least the pump/heater/filter works...although the zip-top zip broke... but 2 days later got a replacement FOC.....

 

 

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