My experience of dealing with Clickaparcel

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I'd like to tell you about my own experience of dealing with Clickaparcel.

I booked a day for collection, paid, waited, nobody arrived !

Early the next day I phoned Clickaparcel and was told it had been marked as collected !!

After a short investingation I was informed it had been confused with another, which had been collected instead of mine !!!

OK, mistakes happen, I was promised it would be collected "without fail" during the day.

A second day wasted home !!!!

At 4 pm I phoned to inquire when it would be collected, the reply was " the courier had arrived, but had nothing to collect" '?????

Congratulations to all the others who were luckier than I, as I shall not be using Clickaparcel again! 

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