I'd like to tell you about my own experience of dealing with Clickaparcel.
I booked a day for collection, paid, waited, nobody arrived !
Early the next day I phoned Clickaparcel and was told it had been marked as collected !!
After a short investingation I was informed it had been confused with another, which had been collected instead of mine !!!
OK, mistakes happen, I was promised it would be collected "without fail" during the day.
A second day wasted waiting.at home !!!!
At 4 pm I phoned to inquire when it would be collected, the reply was " the courier had arrived, but had nothing to collect" '?????
Congratulations to all the others who were luckier than I, as I shall not be using Clickaparcel again!