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I'm not going to write about how unfair I think some of Paypal's charges are. We are all aware of this and are not obliged to use their 'service'.

My 'complaint' is how Paypal does not protect the genuine seller.

I recently sold an item on ebay for £197 for which the buyer paid with Paypal. The buyer requested and paid for first class postage without insurance. I consequently decided to send it via Parcel Force as an official printed proof of posting is given.

Lo and behold, the buyer claims non receipt. Despite the fact that I have printed proof of posting, Paypal decides to support the buyer and automatically withdraws £197 from my account. I can't help feeling that I've been scammed by the buyer and cheated by Paypal.

I have feed back of over 1000, the buyer has just 73. He requested first class and didnt mention insurance. Then he claims non-receipt. Royal Mail may have screwed up, but how easy is it to say youve not received something sent first class or parcel force, when you know Paypal will take your side and refund you.

In future, I will not be using paypal in any shape or form. Anything I post will be sent signed for.

And my advice to you all...DO NOT USE PAYPAL.

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