PayPal Payment Status Pending - Uncleared
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5 October 2008
If you’ve made a PayPal payment and your My eBay shows the payment status as Pending, log into your PayPal account to see what the PayPal status is.
If the PayPal status is Uncleared, you’ve made a payment by eCheque.
An eCheque is a payment funded by your bank account, but without a back-up source of funding – i.e. a credit or debit card. The eCheque will not clear until the money has been taken from your bank account and deposited in the seller’s PayPal account. This will take 7-9 working days.
If both the seller and you are happy to wait for the eCheque to clear, you need do nothing else, but please be aware that most sellers will not ship the item until the eCheque has cleared.
If you wish to expedite the transaction, you could ask the seller to cancel the eCheque by refunding it (by opening the transaction details in their PayPal account and using the Issue Refund link). You can find instructions about how a seller can refund an eCheque here: About Me: ajcardiac3
You can then make an instant payment either by adding a debit/credit card to your PayPal account or updating your expired card in your PayPal account.
Please note however, that the funds for the eCheque will still be collected from your bank account and they will be returned to your PayPal balance (not your bank account) once the eCheque has cleared with the seller. So if you intend to have the eCheque cancelled and then pay by Instant Bank Transfer or direct from your Debit Card – make sure you have enough cleared funds in your bank account to cover both payments in the meantime.
The most common reason for eCheques to be issued is because the debit/credit card attached to the PayPal account has expired. So if you were making instant payments before and now you’re sending eCheques check the expiry date of your card in your PayPal account.
Go to your PayPal account
Click the Profile link on the menu bar
Select Credit/Debit Cards under Financial Information
Update your card if necessary
There have been some reports of payments defaulting to eCheques even though the buyer has a valid credit/debit card when multiple sellers are paid at the same time through eBay Checkout. If necessary pay sellers individually.
The images posted here are limited in size and resolution by eBay.
If you would like to see the images in a larger, more clear format, please visit my on-line Help Page:
If you have a problem with PayPal that isn’t covered in this Guide, then take a look here:
About Me: ajcardiac3
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