All later model computers & laptops come with a hidden hard drive partition , used to restore your computer in case of virus or deletion of important window system files. It is very rare now that computer manufacturers supply a restore disc or disc's of any kind. Perhaps this is where we can help. Just contact us with your make & model of p.c. or laptop and we can check to see if we have a restore disk suitable for your system. We do not have them all , but we are worth a try. just let us know the operating system on your system & see if we can help.