Seller Sends Different Item To What They Have Sold !!

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I recently bought some dolls off Ebay only to find that the seller had included a rather,cheap plastic doll instead of the doll shown on her picture..On e-mailing the Seller she took no interest what-so-ever,,The PROOF is in the pictures..I have Ebay photos and also photos of what actually arrived..The doll in question was described in a lot of 50's dolls and it was a Miss Rosebud doll..I asked Questions before hand and had no replies and the seller decided to take this doll out and swop it for a cheap Hong Kong doll.The matter is now in the hands of Ebay and Paypal and the seller has wrote reviews on all the bas buyers she has had but missed out that she takes photos and then sends completely different items shown then decides to not answer your e-mails...treat you as a NEW EBAYER ?? Charges 4.50p on Ebay page,,,then adds another pound to check-out,,Then takes over a WEEK to post them by Recorded Delivery and NOT Special DELIVERY as stated..and then makes out butter would not melt in her mouth and she is CORRECT and all buyers are a nuisance? No wonder she has so much NEGATIVE feedback !!
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