It is important that you get the right size and fit of Birkenstocks by selecting the right size and following our tips on how they should fit. This will also prolong the life of your sandals and you will enjoy them much more.
ALWAYS try on, and break in your shoes on a carpeted surface preferably wearing some socks on. We cannot accept any returns of footwear that shows signs of wear. Check out our returns policy for further information.
Trying your shoes on
When buying Birkenstock footwear, please ensure that you are getting the correct length as well as the correct width. To check that you have the right size, place your heel within the heel-cup (the lower part of the footbed); your foot should fit inside the edges of the shoe with a few millimeters between your heel and the sandal edge at the back. You should be able to spread your toes without touching the sandal edge at the front, meaning that there will be some space of around few millimeters between your toes and the front edge. This allows for some natural movement while walking.
Your toes and heel should NOT touch the rim of your sandals while you are standing in them. The extra room is needed to perform the natural rolling motion of the foot without restrictions - just as if you were barefoot.
The contours of the foot-bed should follow the curves of your foot. The raised arch might feel unusual at first, but the arch support will feel less pronounced as the cork/latex footbed moulds to the shape of your foot.
Regular or narrow?
Even with Healthy Footwear the right fit is important. Therefore the Original Birkenstock foot-bed is manufactured in two widths (certain styles and limited edition products might only be made in one fitting, though). When purchasing your Birkenstock sandals, ensure that you get the correct width.
Birkenstocks are designed to be roomy. When you first try your sandals and shoes on, they might feel big. Most people are fine with a regular fitting, but if your foot moves from side to side when you walk and adjusting the straps does not help, then a narrow fitting might be more suitable.
How can I tell if a shoe is narrow or regular?
Birkenstock uses a footprint symbol to determine width. If it is filled in it's a narrow width, if it is an outline, then it's a regular one. The six-digit product codes for narrow width products end in 3, while regular width ones end in 1 (you can see product codes on the Birkenstock box, or generally in product description on the websites and leaflets or)
How do I decide if my feet are narrow or regular?
It's really an individual thing. Generally, if you always wear narrow shoes, your feet are not wide across the toes and you consistently hear comments about your slender feet, then you're best off with a narrow shoe.
Tips for sandals
When fitting sandals, the strap closest to your toes should fit comfortably, but not tight. The other straps should be more loosely fitting to allow your heel to lift slightly off the footbed while walking. In general, Birkenstocks should not be fitted tightly.
Tips for shoes and clogs
Slip the removable footbed from the shoe. To check with whether your shoe is the correct length and width, stand on the footbed and inspect the fit. Toes should not hang over the edge and the aches should follow the contours of your feet, as described above. Reinsert the footbed into the shoe.
Tips for children's footwear
We find that most kid's feet are best suited to the narrow widths, which tend to be quite generous anyway. Hence the great majority if not all of the Children styles we stock come only in narrow width. Due to quite a rigid hard construction Birkenstock footwear may not be suitable for children under 3 years old, as bones are still soft and still developing under that age.