The manufacturers are very interested to locate the factories (mainly in Asia/China) that have been manufacturing these counterfeit flash items infringing their respective copyright.
Sony Counterfeit Hotline:
- Sony Australia +61 1300-13-7669 / +61 2-9878-9712
- Sony China 800-810-2228 (Toll free hotline) / (86) 10-6588-0933
- Sony Germany 0180/5252586
- Sony Hong Kong (852) 2345-2966
- Sony India (91) 11-51679990
- Sony Singapore (65) 6544-8600
- Sony UK 08705-111-999
- Sony USA +1 888-476-6972
Statement from SONY (UK):
If the product you purchased malfunctions and you suspect it to be counterfeit, we advise you to inform Sony and to send the product, a covering letter and the proof of purchase to:
Customer Information Centre
Sony United Kingdom Limited
We can then determine whether the product is a counterfeit or not. If the product you have purchased is counterfeit, you are entitled to contact the person or the retailer who sold it to you and demand a refund.We would also advise you to contact and inform the relevant authorities (e.g. Trading Standards, HM Revenue & Customs, or the Police).