Sony Counterfeit Memory

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Sony, as are other large memory manufacturers, stamping out counterfeit memory from general population.  We therefore ask that you familiarise yourself with the main contact details below and check that your recent purchase is indeed genuine! 

The manufacturers are very interested to locate the factories (mainly in Asia/China) that have been manufacturing these counterfeit flash items infringing their respective copyright.


Sony Counterfeit Hotline:


  1. Sony Australia +61 1300-13-7669 / +61 2-9878-9712
  2. Sony China 800-810-2228 (Toll free hotline) / (86) 10-6588-0933
  3. Sony Germany 0180/5252586
  4. Sony Hong Kong (852) 2345-2966
  5. Sony India (91) 11-51679990
  6. Sony Singapore (65) 6544-8600
  7. Sony UK 08705-111-999
  8. Sony USA +1 888-476-6972

Statement from SONY (UK):

If the product you purchased malfunctions and you suspect it to be counterfeit, we advise you to inform Sony and to send the product, a covering letter and the proof of purchase to:

Customer Information Centre
Sony United Kingdom Limited
Pipers Way
Thatcham
Berkshire
RG19 4LZ


We can then determine whether the product is a counterfeit or not. If the product you have purchased is counterfeit, you are entitled to contact the person or the retailer who sold it to you and demand a refund.We would also advise you to contact and inform the relevant authorities (e.g. Trading Standards, HM Revenue & Customs, or the Police).

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