Please note that if a Sony Ericsson product has been purchased on ebay, then Sony Ericsson will not honour the manufacturers warranty.
My new Sony Ericsson product failed after six weeks and I sent it to the service centre with a copy of the ebay/paypal proof of purchase documentation. Sony Ericsson have refused to repair/replace it under their warranty because they do not accept the proof of purchase.
They wish me to pay £10 to get my faulty item back and will only repair it if I agree to pay for it.
I have tried phoning them, but had to pay for a premium rate line listening to music, whilst stuck in a queue.
My advice is, only buy a Sony Ericsson product from ebay, if you are happy to throw it in the bin if it fails, or pay for the repair yourself.
Sony Ericsson warranty invalid if bought on ebay
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17 October 2007
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