If you have to replace your remote control for your Virgin V+ box, the volume buttons and mute button may not work on your new remote, because they have to be programmed.
You can program it to control your TV (Like a Sky remote can) by holding the "Mute" and "Volume +" both down for 5 seconds (until the red light flashes twice) then entering the 4 digit code for your TV.
The list of codes is in the help menu of the V+ box)
What they don't say is you can adjust the volume of the V+ box itself if you use code 0683.
Hope this helps.
V+ Volume control
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2 December 2008
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