HELP ON A NONE SPINNING OR EMPTYING WASHING MACHINE
- Is the belt broken? Loose? BELT PARTS
- Does the motor turn? MOTORS AND BRUSHES/CARBONS
- Does the drum still have water in it? PUMPS AND FILTERS
- Does the lid switch click when closing? DOOR LOCKS
The first thing to do is to unplug the machine. While the machine has an a fault there is always a possibility that the machine may have become live, though proper earthing should protect against this. Quite often the machine will be plugged into a socket which is inaccessible until the machine is pulled forward In this case turn off at the consumer unit (or fuse board) first. Do not attempt to move the appliance, or fault-find while the power is still connected.
- If you need to move the washer, make sure the pipes are long enough to pull it out without breaking or stretching, (we sell longer pipes if you need)Turn off water isolation valves if fitted. If disconnecting the hoses, place the open ends in a container to collect the water they contain.
Why won't my washer spin?
There are several reasons for this fault. First a washer will not spin if there is water in the tub. If this is the case, then check “Why won't my washer empty?”. Even though the washer might have emptied the water, the machine might be misled into 'thinking' there is still water left in the machine due to a blocked pressure barrel (mainly on early hoovers) If the belt has become detached or loose, the drum will not spin, nor will it spin if you have a faulty motor, module or timer. Usually a motor will have carbon brushes which slowly wear away. There needs to be enough material left to touch the commutator and have enough spring left in them to make sure there is a good contact. If the brushes in the motor are OK then you need to check the circuit across the terminals on the motor, because there is a thermal overload switch inside which may have tripped. Should the motor be OK, or be the type that doesn't have brushes (induction), which usely has a capistor which can go down.then then you need to test the speed control module. This is a circuit board that directly controls the speed of the motor. It may be found on or near the timer, or sometimes at the base of the machine, and usually requires specialist equipment to determine its worthiness.
Washing machine won't empty water
The possible problems are blockages or pump. Blockages are the more likely explanation but pumps do fail. If the washing machine will not empty the water out you will also not be able to open the door on some washing machines. Some washing machines have a filter at the front of the machine this can be checked for blockages. Occasionally the filter is hidden behind a removable trim or panel at the base of the front.
If your washing machine has a water pump filter and a filter drain hose you can drain the water from the washing machine into a bowl without moving the washing machine. Open the pump filter flap and pull the small drain hose forward. Take the bung out and drain into a bowl.
If your washing machine doesn't have a pump filter, or it has a pump filter but no draining hose then it's a bit trickier. To drain the washing machine, you will need to remove the drain hose from the drainpipe at the back of the washing machine, and lower it into a bowl or bucket. Some machines are plumed into the U bend directly under the sink instead of a separate waste pipe at the back of the washer. If yours is connected directly to the u-bend, you can usually unscrew it. Remember that if the pipe is disconnected from the U bend, any water poured down the sink will flood out into the cupboard until the hose is reconnected.
Once the machine is empty it is worth taking of the pipes and blowing through them there have been many occasions when I have found small coins in a pipe
Once you have drained the water, you need to check for blockages in the pump by unscrewing the pump filter
Once you have the drain hose disconnected and lowered into a bowl or bucket the water should siphon out as long as the pipe is low enough. You are likely to get several bowls full of water from the washing machine. If little or no water comes out then it may be blocked by an item of clothing like a sock and it won't be possible to empty the machine this way. Once the last bit of water has drained out of the washing machine. It may now spin, as the safety system for preventing a spin while water is in the machine will now recognize the water has gone and allow a spin. Keep the pipe low down and in the bowl or bucket and put the washing machine on a spin only program. Note, this last step is not strictly necessary, as once drained, the door should open. However, you might prefer to try to spin a few more bowls of water out.
Clearly if you put more water into the machine it is likely to fail again until the fault is rectified but these instructions should at least get the clothes out
source by Paul Charmbury and Andy Trigg
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