Some of our products, typically chargers, are subject to the WEEE (Waste Electrical and Electronic Equipment ) Directive. The aim of this section is to provide advice on what the Waste Electrical & Electronic Equipment (WEEE) Regulations mean for householders.
WEEE is one of the fastest growing waste streams in Europe. In the UK alone, householders throw away around 1m tonnes of WEEE each year, which is enough to fill 6 new Wembley Stadiums. Much of this waste ends up in landfill, where the harmful substances it contains can cause pollution; but it is possible to reuse and recycle electrical items rather than send them to landfill. In July 2007 the way this waste is managed changed with the introduction of the WEEE Regulations. The regulations aim to minimise the impact of electrical and electronic goods on the environment, by increasing re-use and recycling and reducing the amount of WEEE going to landfill. To ensure waste electricals do not contribute to damaging the environment, they need to be separated out from other household waste so that they can be recycled. The WEEE Regulations make it easier for consumers to recycle their old electrical equipment through a mixture of dedicated collection points at local civic amenity sites and new take back facilities provided by retailers.
All distributors of WEEE for household use, be they high street, mail order or internet retailers, have an obligation to provide written information to householders about the separate collection facilities available to for WEEE. When buying a new appliance, householders should ask the retailer how to dispose of their old equipment. Some retailers provide an instore WEEE take back service to the householder, free of charge, when supplying new EEE on a like for like basis, i.e. kettle for new kettle or video recorder for DVD player etc. Most retailers have joined the Distributor Take-back Scheme (DTS), which is supporting a national network of Designated Collection Facilities (DCFs), where householders can return their WEEE. The DCF network is primarily based at local authority civic amenity sites. If the retailer is a DTS member it should be able to advise where the nearest civic amenity or household waste recycyling centre is located. If the retailer is not a member of the Distributor Take-back Scheme, then they should be offering in-store take-back services The Government expects all retailers of EEE to declare, if challenged by householders, whether they are providing take-back via their membership of the DTS or providing an in-store take-back service.
We offer a take-back service to our customers. Our customers can physically return, or send their WEEE items to us at the address above on a one-for-one like-for-like basis when you buy an equivalent item from us. For example, if you buy a charger from us, then you are entitled to return your old charger to us. The WEEE item returned must fulfil the same function as the new item, therefore a customer cannot buy a new charger from us and then return a fridge freezer. The customer has to return their old item to us within 28 days of purchasing their new item. Customers wishing to return a WEEE item must pay for any transport costs incurred in returning the WEEE item. We will then re-use, recycle, or dispose of the WEEE as appropriate.
All new WEEE (products or packaging) should be marked with the crossed out wheeled bin symbol: This symbol is intended to remind householders to separate their WEEE and dispose of it in a responsible manner and separately from other household waste.