its seems so easy but you cannot believe the amount of people who buy the outfit and then claim that they have never received it. they buy an item of you then ask for a refund.
so always go to post office when posting through raoyal mail and get that wee piece of paper stating you posted it.
always on each indivual item tell sellers you always have proof of posting. once i posted an item and the buyer wasnt in so the item went to a larger post office for collection by the buyer. the buyer wanted me to refund her five pound due to the 2 mile round trip in her car. so you have to a clairvoyant to find out if she will not be in on this tuesday at 10.25 am.
dont let the buyer bully you and stick to your guns. need to be tough guys