getting a negative rating

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I bought a golf club [3 wood]of e bay paid for it right away through pay pal, 3 weeks later a golf club arrives  a [5 wood] .I sent it back explaining that it was the wrong club and could they sent me the one i ordered.Another 3 weeks go by and the right club arrives ,i right a review giving a neutral rating ,then i find out i get a negative rating saying, avoid avoid avoid ,what a let down to e bay. what for ,paying right away for a golf club, having to pay for 2 lots of postage.Having to wait 6 weeks for a golf can this be right. how can you get a negative rating by doing nothing wrong.
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