joys POOR SERVICE!!!!

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what q very poor company this is, please report to watchdog and trading standards. the more people who get together and complain perhaps something will be done.

we received a faulty machine, sent it back. the same machine was returned and the same fault returned soon after.we returned it wanting a full refund as stated, only to be told that they then wanted the free gift. FREE GIFT my a***. so this was returned. after numerous emails, letters and phone calls we got a refund MINUS THE POSTAGE AND MINUS THE THREAD WE USED IN TRYING OUT THEIR FAULTY MACHINE.

i donot have the words for what i want to call this company and if i did they would be unprintable.

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